Role Summary

The Acquisition Coach helps dealership clients buy more used cars through VETTX. This is not a traditional CSM role focused on check-ins and touchpoints. It is a coaching role focused on training, accountability, process improvement, and measurable client results.

Responsibilities

• Coach dealership buyers and managers on how to use VETTX effectively

• Train buyers on pipeline management, buyer/seller communication, closing strategy, follow-up, and in-person valuations

• Identify breakdowns in buyer process and create action plans to improve results

• Hold buyers accountable to commitments and next steps

• Help underperforming accounts regain traction

• Elevate leadership and structure breakdowns to VETTX Strategic Advisors to help improve alignment and execution

• Track account performance based on usage, activity, and cars purchased

• Share feedback internally to improve client outcomes

Success in This Role

• More cars purchased per account

• More active buying accounts

• More reactivated accounts

• Better client execution and consistency

• Strong retention driven by real results

Capacity and Expectations

• Manage 40-60 accounts

• Maintain at least 2 training sessions monthly per account

Qualifications

• Automotive dealership, inventory, or used car buying experience preferred

• Strong coaching and communication skills

• Able to drive accountability with clients

• Organized and performance-focused

• Customer success or account management experience is a plus, but dealership operational knowledge matters more

Compensation

• OTE: $110K

Why the Role Exists

VETTX wins when clients consistently buy cars. The Acquisition Coach helps make that happen by teaching the right process, reinforcing best practices, and driving execution.